Guest Services Executive - Front Office at Dubai Parks and resorts

المنصب Guest Services Executive - Front Office
نُشر في 24 Jun 2026
انتهت الصلاحية 24 Jul 2026
الشركة Dubai Parks and resorts
الموقع الكويت City | KW
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Dubai Parks and resorts لمنصب Guest Services Executive - Front Office. If the Guest Services Executive - Front Office الشاغرة في الكويت City تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Dubai Parks and resorts لمنصب Guest Services Executive - Front Office أدناه تتوافق مع مؤهلاتك.

Guest Service Executive - Front Office Team

Jumeirah Messilah Beach Hotel amp Spa الكويت

Responsibilities
  • Give a warm welcome to guests on arrival, register them, and issue room keys in the appropriate welcome booklet.
  • Take payment from guests on departure and close their bills correctly.
  • Assist guests throughout their stay with any requirements.
  • Sell rooms to walk-in guests at the maximum rate possible.
  • Ensure that the Guest Services desk is manned, operationally prepared, and stocked at all times.
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
  • Update all information given by guests on the Registration Card on check-in into the Opera system, making sure that all required information has been provided.
  • File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks.
  • Neatly file registration cards of departed guests by date and in alphabetical order.
  • Scan the passport of every guest on arrival and save the data correctly for the CID Report.
  • Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached, the Registration Cards neatly.
  • Log and keep the immediate supervisor fully informed of all challenges, negative feedback, or unusual matters of significance.
  • Attend the daily handover briefing at the beginning of each shift.
  • Open safe deposit boxes for guests, ensuring that details and signatures on the record card are completed and correct.
  • Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times.
  • Assist the CID Clerk with entering the data in the computer system whenever required.
  • Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities.
  • Work towards maximizing room revenue by up selling to a higher rate category and selling the highest possible rates for walk-in guests.
  • Take advance payment guarantee on check-in for all guests according to the resort's Credit Policy.
Qualifications
  • Minimum of 2 years experience in a similar role in a five-star hotel.
  • Able to handle multiple tasks.
  • Customer service experience in a five-star environment in Front Office.
  • Proficiency in spoken and written Business English.
  • Able to effectively communicate with all levels of colleague and Management.

معلومات الوظيفة:

  • الشركة: Dubai Parks and resorts
  • المنصب: Guest Services Executive - Front Office
  • مكان العمل: الكويت City
  • الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Guest Services Executive - Front Office at the office الكويت City أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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