أحدث معلومات الوظائف من Zain البحرين لمنصب Prepaid Customer Value Management. If the Prepaid Customer Value Management الشاغرة في الكويت City تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Zain البحرين لمنصب Prepaid Customer Value Management أدناه تتوافق مع مؤهلاتك.
ZAIN2182 - Prepaid Customer Value Management
Operation
Division
Commercial
الموقع
Closing Date
31-Mar-2026
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in الكويت as the region's الأول mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:
About the Role
The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
Responsibilities
Design and maintain the Prepaid ATL product portfolio and strategy roadmap
Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
Liaise with marketing functions to develop deeper understanding of customer behaviour, and competition developments in order to develop customer value proالمنصبs for new offerings, promotions and campaigns
Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
Develop business rules and processes related to new products
Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
Develop go-to-market strategies and ensure products launch in accordance with roadmap
Liaise with Sales Channels / Digital Channel teams to identify appropriate channel strategy
Liaise with Marcom team to support development of marketing and communications material
Liaise with Pricing teams to develop up/cross sell campaigns and promotions
Recommend correction actions from post launch gap analysis on the products and services
Perform all the above mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in الكويت, or by the published policies of Zain Group/الكويت.
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including systemdeficiencies),takeadvantageofOH&SopportunitiesandaddressesOH&Smanagementsystem nonconformities associated with its activities.
What We Need From You Leadership & Stakeholder Management
Ability to lead, inspire, and motivate cross functional stakeholders toward shared commercial objectives
Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
Proven ability to influence without direct authority in matrix environments
Market & Business Expertise
Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
Deep understanding of the الكويت telecom market (customer behaviour, competition, regulatory environment) is a strong advantage
Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
Experience in segmentation, personas, and micro segmentation to drive targeted CVM actions
Ability to design, execute, and optimise prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
Strong analytical thinking with the ability to interpret customer data and derive actionable insights
Hands on experience with data extraction, cleansing, and validation from multiple data sources
Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
Strong organisational and project management skills with the ability to manage multiple initiatives in parallel
Ability to efficiently manage own time and prioritise team workload in a fast paced environment
Experience working with campaign management systems and coordinating execution with operations and channels
Strong risk identification and mitigation skills, especially in large scale CVM initiatives
Problem Solving & Innovation
Ability to analyse complex situations and develop creative, practical, and value driven solutions
Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
Experience in continuous optimisation and test and learn frameworks (A/B testing, pilots, feedback loops)
Communication & Influence
Excellent written and verbal communication skills
Strong presentation and storytelling capabilities to translate data into clear business narratives
Effective negotiation and persuasion skills when aligning priorities and managing trade offs
Experience with omni channel CVM and customer journeys
Exposure to AI / ML driven targeting or التالي best action models
Experience in data monetisation or partnerships is a plus
Bachelor's Degree required, master's in business/MBA preferred
Business, marketing, engineering or a related field
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
معلومات الوظيفة:
الشركة: Zain البحرين
المنصب: Prepaid Customer Value Management
مكان العمل: الكويت City
الدولة: KW
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Prepaid Customer Value Management at the office الكويت City أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا
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