| المنصب | Packer / Customer Service Representative |
| نُشر في | 29 Jan 2026 |
| انتهت الصلاحية | 28 Feb 2026 |
| الشركة | Velvet Desert |
| الموقع | الكويت City | KW |
| نوع الوظيفة | Full Time |
أحدث معلومات الوظائف من Velvet Desert لمنصب Packer / Customer Service Representative. If the Packer / Customer Service Representative الشاغرة في الكويت City تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Velvet Desert لمنصب Packer / Customer Service Representative أدناه تتوافق مع مؤهلاتك.
About the job
Velvet Desert is a luxury jewelry and lifestyle brand rooted in Middle Eastern elegance, speed, and attention to detail. We are looking for a reliable and detail-oriented Packer / Customer Service Representative to join our Sharq team. This dual-role المنصب requires precision in packing and dedication to ensuring customer satisfaction through professional communication and service.
The RoleYou’ll ensure every Velvet Desert package leaves our facility perfectly presented, accurately labeled, and on time—while also being a point of contact for customers, helping them with inquiries, orders, and after-sales support.
Your Challenge Packing ProductsPack products carefully using the correct materials (bubble wrap, foam, etc.) to protect them during transit.
Labeling and SortingLabel packages accurately with shipping addresses, barcodes, and handling instructions; sort shipments by destination.
Checking Product QualityVerify items before dispatch, ensuring they are undamaged and meet brand standards.
Preparing Shipping DocumentationInclude packing slips, invoices, and any required shipping documents with every order.
Maintaining Packing AreaKeep the area organized and well-stocked with packaging materials in good condition.
Following Safety ProtocolsHandle products safely, maintain cleanliness, and follow الشركة safety guidelines.
Working with Other TeamsCoordinate with warehouse and inventory teams to ensure timely and accurate order fulfillment.
Inventory ManagementTrack packing materials and report low inventory to maintain smooth operations.
Shipping OrdersPrepare packages for dispatch, ensuring deadlines and quality standards are met.
Quality ControlDouble-check sealed and labeled goods before shipping.
Handling Customer InquiriesRespond to customer questions or concerns via phone, email, chat, or in person.
Problem ResolutionIdentify and resolve issues such as returns, exchanges, or delivery errors.
Product or Service GuidanceAssist customers with product details, features, or order-related information.
Processing OrdersManage customer orders and ensure accurate data entry in the system.
Maintaining Customer RecordsUpdate customer profiles and interactions in the CRM system.
Escalation ManagementForward complex issues to senior CS or management while ensuring a positive customer experience.
Follow-ups & FeedbackConduct post-resolution follow-ups to confirm satisfaction and gather feedback.
RequirementsReady for the challenge?
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Packer / Customer Service Representative at the office الكويت City أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
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