Hotel Receptionist Manager

Main Responsibilities -

Responsible for the daily operation of the hotel. - To ensure that all departments are fully staffed and running smoothly. - To do walk-arounds of the hotel and ensure that everyone and everything is as it should be. - To assist in departments to ensure smooth service. - To have contact with each department and inform them of the days, weeks schedules, future functions, and events. - To greet and talk to guests and to anticipate and follow through on their requests. - To have a good knowledge of the hotel and all its equipment. - To deal with guest complaints. - To deal with any emergencies which may occur. - To commit to the sustainability ethos of the hotel and to lead by example. - To monitor procedures and equipment on an on-going basis to ensure that they have regard to both the employees and guests health and safety. - To sell the hotel to any prospective guests, functions, groups, etc. - To communicate effectively with the management team of the hotel. - To train, coach, counsel, and discipline employees when required. - To attend relevant meetings as directed by management. - To monitor the standards of cleanliness of the hotel on an ongoing basis and ensure that standards are maintained. - To ensure good lines of communication between departments. - To offer suggestions for the improvement of the service and facilities. - To regularly inspect staff changing rooms and ensure HACCP standards are maintained. - New employee induction, including ensuring the correct records are updated and maintained. - To set an example on presentation and grooming. - To follow through on tasks and projects. - Any other reasonable duties as directed by management.

Requirements -

Previous management experience in a similar property - Strong leadership and interpersonal skills. - Excellent organizational and multitasking abilities. - Effective communication skills, both written and verbal. - Ability to work flexible hours, including evenings and weekends.

Job Type: Full-time

Pay: From KD400.000 per month

Information :

• Company : farisvillas
• Position : Hotel Receptionist Manager
• Location : Al Ahmadi
• Country : KW