Restaurant Supervisor at Epicure

الوصف الوظيفي:

أحدث معلومات الوظائف من Epicure لمنصب Restaurant Supervisor. If the Restaurant Supervisor الشاغرة في الكويت City تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Epicure لمنصب Restaurant Supervisor أدناه تتوافق مع مؤهلاتك.

As a Restaurant Supervisor, you will lead a team of dedicated staff, overseeing daily operations and maintaining the highest standards of service and quality.

• Key Responsibilities:
• Taking and preparing order(s) and handing them to guests
• Receiving and dealing with guests in a friendly and professional manner
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Supervise a section of the Restaurant/ Outlet. Oversee all operational standards for the section and lead the team to deliver an outstanding guest experience
• Handle all customer queries and comments to ensure customer satisfaction by acting as a host. Resolve customer complaints in a timely manner and to the guest satisfaction
• Escalate any concerns to senior management as appropriate
• Have a complete and thorough knowledge of all menu items including beverage items (cocktails, mocktails) as well as promotions, in order to be able to describe and recommend products to customers
• Driving sales by upselling/cross selling and working together as a team towards achieving the outlet targets
• Table service if applicable
• Manage the set up and close down of tables within section. Ensure tables are turned around and ready with minimal delay, if applicable
• Manage the employees on duty and ensure the highest standards of service are delivered to exceed customer expectations
• Planning and work scheduling (ensuring sufficient associates on shifts, holidays, work breaks and registration of sickness absence)
• Ensure food quality and consistency is delivered at all times
• Preparing semi-finished products in accordance with regulations
• Spreading rolls and putting toppings on
• Preparing and plating simple snacks
• Making hot beverages, like tea and coffee (follow outlet standards on coffee and coffee control)
• Preparing simple meals
• Stocking up the sales counter and maintaining it in a presentable state
• Operating an automated cash register, and compliance with HMSHost regulations on the cashier agreement, money handling and deposit
• Ensure cash handling procedures are adhered to and POS regulations are followed
• Taking and preparing order(s) and handing them to guests
• Receiving and dealing with guests in a friendly and professional manner
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Supervise a section of the Restaurant/ Outlet. Oversee all operational standards for the section and lead the team to deliver an outstanding guest experience
• ·Handle all customer queries and comments to ensure customer satisfaction by acting as a host. Resolve customer complaints in a timely manner and to the guest satisfaction
• Escalate any concerns to senior management as appropriate
• Have a complete and thorough knowledge of all menu items including beverage items (cocktails, mocktails) as well as promotions, in order to be able to describe and recommend products to customers
• Driving sales by upselling/cross selling and working together as a team towards achieving the outlet targets
• Table service if applicable
• Manage the set up and close down of tables within section. Ensure tables are turned around and ready with minimal delay, if applicable
• Manage the employees on duty and ensure the highest standards of service are delivered to exceed customer expectations
• Planning and work scheduling (ensuring sufficient associates on shifts, holidays, work breaks and registration of sickness absence)
• Ensure food quality and consistency is delivered at all times
• Preparing semi-finished products in accordance with regulations
• Spreading rolls and putting toppings on
• Preparing and plating simple snacks
• Making hot beverages, like tea and coffee (follow outlet standards on coffee and coffee control)
• Preparing simple meals
• Stocking up the sales counter and maintaining it in a presentable state
• Operating an automated cash register, and compliance with HMSHost regulations on the cashier agreement, money handling and deposit
• Ensure cash handling procedures are adhered to and POS regulations are followed
• Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks as per brand and Municipality guidelines

• Monitor stock levels to ensure optimum stock handling within the outlet
• Order replenishment as required in a timely manner to maintain availability
• Ensure outlet’s procedures are followed to reduce wastage of food and non-food items
• Ensure the HACCP related day to day activities are followed including filling of all necessary forms and paperwork
• Ensure standards of Expiry dates & FIFO are followed as per guidelines
• Work within operational procedures to ensure food and beverage preparation process remain within الشركة and Municipality guidelines
• Ensure health and safety and fire regulations are adhered to within the outlet
• Have complete and thorough knowledge of how to operate all equipment and machinery, including cleaning and maintenance practices
• Entering data into time recording system
• Ensuring that the set goals are being pursued by means of cost control, usage reports, etc.
• Guaranteeing correct money streams in accordance with the cashier agreement
• Provide on-the-job training and oversee on-the-job training
• Takes part of the inventory procedure, alongside of the Assistant Manager
• Carry out additional tasks as instructed by management

• Strong leadership skills to effectively manage and motivate a diverse team in a fast-paced environment.
• Excellent communication abilities to interact with guests and staff, ensuring a seamless dining experience.
• Proficient in inventory management and cost control to maintain profitability and reduce waste.
• Problem-solving skills to address customer complaints and operational challenges swiftly and effectively.
• Knowledge of food safety regulations and best practices to ensure compliance and uphold quality standards.
• Ability to analyze financial reports and metrics to drive decision-making and enhance business performance.

معلومات الوظيفة:

• الشركة: Epicure
• المنصب: Restaurant Supervisor
• مكان العمل: الكويت City
• الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Restaurant Supervisor at the office الكويت City أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.