Reservation Agent – Arabic Speaker at Holiday Inn

الوصف الوظيفي:

أحدث معلومات الوظائف من Holiday Inn لمنصب Reservation Agent – Arabic Speaker. If the Reservation Agent – Arabic Speaker الشاغرة في الكويت تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Holiday Inn لمنصب Reservation Agent – Arabic Speaker أدناه تتوافق مع مؤهلاتك.

Reservation Agent – Arabic Speaker

Are you customer-focused, detail-oriented, and fluent in Arabic? We are looking for a Reservation Agent – Arabic Speaker who will play a key role in driving room revenue while delivering accurate, professional, and friendly service to our guests.

A little taste of your day-to-day:
Every day is different, but you'll mostly be:

• Handling room reservation inquiries via phone, email, and online channels in Arabic and English.
• Processing, modifying, and confirming reservations accurately in the hotel reservation system.
• Providing clear information on room types, rates, packages, promotions, and hotel facilities.
• Upselling rooms, packages, and services to maximize revenue opportunities.
• Responding professionally to guest inquiries, special requests, and complaints related to reservations.
• Coordinating closely with Front Office, Sales, and Revenue teams to ensure booking accuracy.
• Maintaining up-to-date knowledge of hotel policies, availability, and market trends.
• Ensuring all reservation records are complete and compliant with hotel standards.

What we need from you:

• Previous experience as a Reservation Agent or Reservations Executive, preferably in a hotel environment.
• Fluency in Arabic (mandatory) and good command of English.
• Strong communication, customer service, and sales skills.
• Familiarity with hotel reservation systems (Opera or similar PMS will be an advantage).
• Attention to detail and ability to work accurately under pressure.
• Flexible to work shifts, weekends, and public holidays.
• Professional attitude with a proactive and service-oriented mindset.

At IHG, we believe our people bring True Hospitality to life. Join our Reservations team and grow your career with a globally trusted hospitality brand that values diversity, development, and excellence.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

معلومات الوظيفة:

• الشركة: Holiday Inn
• المنصب: Reservation Agent – Arabic Speaker
• مكان العمل: الكويت
• الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Reservation Agent – Arabic Speaker at the office الكويت أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.