Hostess - CP at IHG

الوصف الوظيفي:

أحدث معلومات الوظائف من IHG لمنصب Hostess - CP. If the Hostess - CP الشاغرة في الكويت تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في IHG لمنصب Hostess - CP أدناه تتوافق مع مؤهلاتك.

Self-Management

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
• Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
• Ensure restaurant operating equipment is clean and in working order
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Welcoming guests to the Restaurant, by using the Restaurant name
• Inquiring if they have a reservation and noting it in the reservation book if they do
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Being attentive to guest requests
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Take telephone bookings and document in the Reservation book according to restaurant standards
• Train wait staff and bus staff in hostess standards
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your supervisor
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Assist with beverage service
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimize breakages
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel

Customer Service

• Demonstrate service attributes in accordance with industry expectations and الشركة standards including:
• Being attentive to Guests
• Accurately and promptly fulfilling Guests requests
• Anticipate Guests needs
• Maintain a high level of knowledge which affects the Guest experience
• Demonstrating a ‘service’ attitude
• Taking appropriate action to resolve guest complaints
• Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

Health, Safety and Security

• Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
• Familiarise yourself with emergency and evacuation procedures
• Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager

#J-18808-Ljbffr

معلومات الوظيفة:

• الشركة: IHG
• المنصب: Hostess - CP
• مكان العمل: الكويت
• الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Hostess - CP at the office الكويت أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

الصفحة التالية »

  Global Service Desk Administrator – Enterprise IT & Security at V2X Inc

نُشر في: 14 hours ago

الوصف: V2X Inc is seeking a Service Desk Administrator to support enterprise IT systems and services across the theater operations. You will triage incidents, provide escalation guidance, and ensure timely u...

الشركة: V2X Inc | الموقع: الكويت

---

  Government Relations Administrator at Hilton

نُشر في: 14 hours ago

الوصف: Job Description Responsible for procurement of visas, renewals, medicals, and other governmental permits and licenses. Job Description Responsible for procurement of visas, renewals, medicals, and oth...

الشركة: Hilton | الموقع: الكويت

---

  Audit & Assurance: Experienced Associate — Lead & Grow at ACCA Careers

نُشر في: 14 hours ago

الوصف: Deloitte's Audit & Assurance Experienced Associate role invites you to apply your knowledge of accounting standards, risk assessment, and the delivery of high-quality audits across diverse client enga...

الشركة: ACCA Careers | الموقع: الكويت

---

  Visa & Government Relations Coordinator at Hilton

نُشر في: 14 hours ago

الوصف: Hilton الكويت is seeking a Government Relations Coordinator to manage visas, renewals, medicals and related licenses, coordinating with government agencies to ensure timely processing and compliance.Y...

الشركة: Hilton | الموقع: الكويت

---

  Linen Attendant at Millennium Central الكويت Downtown Hotel

نُشر في: 14 hours ago

الوصف: As a Linen Attendant, you will be responsible for managing the inventory of linens, ensuring cleanliness, and providing support to the laundry and housekeeping teams. Your role involves maintaining li...

الشركة: Millennium Central الكويت Downtown Hotel | الموقع: الكويت City

---