الرئيسية » Guest Services Executive - Front Office - Jumeirah Messilah Beach

Guest Services Executive - Front Office - Jumeirah Messilah Beach at Jumeirah Group - Other الموقعs

المنصب Guest Services Executive - Front Office - Jumeirah Messilah Beach
نُشر في 25 Jul 2026
انتهت الصلاحية 24 Aug 2026
الشركة Jumeirah Group - Other الموقعs
الموقع الكويت | KW
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Jumeirah Group - Other الموقعs لمنصب Guest Services Executive - Front Office - Jumeirah Messilah Beach. If the Guest Services Executive - Front Office - Jumeirah Messilah Beach الشاغرة في الكويت تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Jumeirah Group - Other الموقعs لمنصب Guest Services Executive - Front Office - Jumeirah Messilah Beach أدناه تتوافق مع مؤهلاتك.

About the job:

An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, الكويت.

Your main duties will include:

  • Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet
  • Take payment from guests on departure and close their bills correctly
  • Be efficient in assisting guests throughout their stay with any requirements
  • Sell rooms to walk-in guests at the maximum rate possible
  • Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times
  • Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
  • Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided
  • File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks
  • Neatly file registration cards of departed guests by date and in alphabetical order.
  • Scan the passport of every guest on arrival and save the data correctly for the CID Report
  • Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached the Registration Cards neatly
  • Logs and keeps the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance
  • Attend the daily handover briefing at the beginning of each shift.
  • Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct
  • Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times
  • Assist the CID Clerk with entering the data in the computer system whenever required
  • Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities
  • Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
  • Take advance payment guarantee on check-in for all guests according to the Resort's Credit Policy
Qualifications:
  • Should have 2-year minimum experience in same role in a five-star hotel.
  • Able to handle multiple tasks.
  • Customer service experience in a five star environment in Front Office.
  • Proficiency in spoken and written Business English
  • Able to effectively communicate with all levels of colleague and Management.
Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.

معلومات الوظيفة:

  • الشركة: Jumeirah Group - Other الموقعs
  • المنصب: Guest Services Executive - Front Office - Jumeirah Messilah Beach
  • مكان العمل: الكويت
  • الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Guest Services Executive - Front Office - Jumeirah Messilah Beach at the office الكويت أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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