الرئيسية » Training Officer

Training Officer at Boutiqaat

المنصب Training Officer
نُشر في 11 Jun 2026
انتهت الصلاحية 11 Jul 2026
الشركة Boutiqaat
الموقع Hawalli | KW
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Boutiqaat لمنصب Training Officer. If the Training Officer الشاغرة في Hawalli تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Boutiqaat لمنصب Training Officer أدناه تتوافق مع مؤهلاتك.

Training Officer

Empower People. Elevate Skills. Shape Customer Experience.

Are you passionate about helping others grow? Do you have a knack for explaining concepts, guiding learners, and creating welcoming training environments? If so, our team is ready for you!

We're looking for a Contact Center Training Officer to help build and inspire a knowledgeable, confident, and customer focused workforce. Working closely under the Training Specialist, you will play a key role in onboarding, skill development, and performance improvement for our frontline staff directly impacting on customer satisfaction and service excellence.

What You'll Be Doing:
  • Assist in delivering structured training sessions for both new joiners and existing employees.
  • Facilitate learning using presentations, handouts, e-learning modules, and interactive activities.
  • Guide trainees through system tools, call simulations, and key procedures to build their confidence.
  • Prepare training spaces virtual or physical ensuring all materials and resources are ready to go.
  • Coach soft skills such as empathy, communication, and conflict resolution.
  • Help update training materials to reflect new policies, procedures, and system changes.
  • Create helpful training aids including FAQs, cheat sheets, and step by step guides.
  • Suggest improvements to learning content and training methods based on feedback and observations.
  • Observe trainee performance and offer real time guidance.
  • Support assessments, quizzes, and role play exercises.
  • Collect trainee feedback and share insights for continuous improvement.
  • Assist in measuring training impact through assessments, QA results, and survey responses.
  • Maintain session attendance, schedules, and training logs accurately and confidentially.
  • Track participant progress and ensure all training documentation is completed on time.
  • Prepare training materials (digital or printed) and organize completion certificates.
  • Coordinate with team leaders and QA teams to schedule sessions and gather feedback.
  • Serve as a communication bridge between trainees and the Training Specialist.
  • Participate in team briefings and stay aligned with training objectives and updates.
  • Deliver mandatory compliance and policy training, including data handling and customer privacy standards.
What You Bring to the Table:
  • Bachelor's degree in business administration, Education, Communication, Human Resources, or a related field (or currently pursuing one).
  • 1-3 years of experience in a contact center or customer service environment.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with call center software is an advantage.
  • Basic knowledge of LMS or e learning platforms is a plus.
  • Strong communication skills in English and Arabic verbal, written, and listening.
  • Excellent communication and interpersonal skills with a positive, patient approach.
  • Confidence in speaking to small groups and answering questions clearly.
  • Organized, detail oriented, and able to juggle multiple tasks with support.
  • Willing to learn, take initiative, and embrace constructive feedback.
  • Team oriented mindset with a passion for helping others succeed.
  • Dependable, flexible, and adaptable to evolving training needs.
Why Boutiqaat?

At Boutiqaat, you won't just join a الشركة you'll join a movement redefining e commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.

Ready to Grow with Us?

Kickstart your career with hands on experience, expert mentorship, and real impact. Apply now and be part of something exciting!

معلومات الوظيفة:

  • الشركة: Boutiqaat
  • المنصب: Training Officer
  • مكان العمل: Hawalli
  • الدولة: KW

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Training Officer at the office Hawalli أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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